You’ll get a text from DPD on the day of delivery informing you of your time slot. Dpd delivery ‎ 04:12 PM. Placed order today, had a confirmation.

Text presented in the 'DPD Delivery Email Virus' email message: Subject: Your parcel is on its way We’ll deliver your BT parcel on Your parcel is on its way a 1 hour time slot has been selected for delivery once your parcel has been loaded on the van, usually by 1:00pm. Click run parcel track to get accurate delivery time or rearrange delivery.
The cap who delivered my parcel this morning was great - arrived inside the hour slot DPD advised (12:14-13:14, I think it was 12:22 when it arrived), and I think they whole thing went well - item was shipped yesterday afternoon from a business in Preston and arrived at my residential address in Essex middle. Can't grumble at that.
I had a parcel delivery from DPD today. They give you 1 hour time slots, which is nice – the sort of thing which can’t be too difficult to do given a normal delivery schedule.
Unfortunately, DPD does not offer live chat as a channel for customer service at this time. Recent reasons customers contacted DPD: EXPECTING DELIVERY NO. IT IS BEING DELIVERED BETWEEN.

Not going to be in?

Get my parcel anyway

That's fine, we will automatically try to leave your parcel with your neighbour if you're not in.
Not everyone gets on with their neighbours, so if you want to tell us your preferred neighbour, or a safe place at your property, enter your reference number here and see your options.

Change delivery address

No problem. Contact the shipper and they can change the delivery address.

Why cant we do this for you directly? Well, our shippers like to know if the delivery address is changing and would rather we don't make these changes without their consent.

Change my 1 hour delivery slot

You can't change your timeslot but you can still get your parcel.

**We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. Enter your reference number here for your options.

**Provided the shipper has not instructed us to get a signature.

I'll collect my parcel

If you're desperate to get your parcel today, you can come to the depot when the driver has finished his deliveries to collect your parcel, you'll need to be bring 2 pieces of ID. Enter your reference number here for your options.

Expecting a parcel?

When will my parcel arrive?

Follow the drivers journey all the way to your door, or select one of our 'in flight' options if you are not going to be by entering your reference number here. Don't forget to make sure we've got your mobile number or email address so we can can send you updates too.

Help the driver find my address

It's always good to get a helping hand; particularly if your address is hard to find. Enter your reference number here to pass on some directions to our driver.

What's my parcel number?

No problem, there are plenty of options for you to choose from. You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options

Change my delivery

Missed a delivery?

Rearrange my delivery

You're spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

I was in, the driver didn't call

The driver will do everything they can to get your attention when you're at home, but sometimes you'll still miss each other. See where the driver left your 'sorry we missed you' card, and then select the redelivery or collect option you'd prefer.

Can the driver come back?

The driver wont be able to make it back to you today; but you can change the delivery date then arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

I'll collect my parcel instead

We look forward to seeing you! Choose from one of our 2,500 local Pickup shops and we'll have your parcel ready for you by midday tomorrow. You'll need to be bring 2 pieces of ID, photo ID and ID with your address on it, such as a utility bill. Enter your reference number here for your options.

If you couldnt find the answer to your query above, please get in touch with us

DPD Delivery Email Virus removal guide

Dpd Not Delivered In Time Slot Right Now

What is DPD Delivery Email Virus?

'DPD Delivery Email Virus' is one of many spam email campaigns used to proliferate the DanaBot trojan. Users receive a fake notification regarding delivery of a package from the DPD delivery company. They are encouraged to check the delivery status by clicking 'Run Parcel Track', however, the link leads to download of an archive containing a malicious .js (JavaScript) file.

As mentioned above, users are presented with a link that supposedly allows them to track the status of packages. After clicking the link, they are prompted with download of an archived JavaScript file. Opening this file leads to infiltration of the DanaBot trojan. The same email also offers download of a DPDgroup application. The 'Find out more' link also leads to the same JavaScript file download. As mentioned, this email is presented as a notification from DPD - a legitimate delivery company. Clearly, this legitimate organization has nothing to do with the 'DPD Delivery Email Virus' spam campaign. Cyber criminals often hide behind names of popular companies and governmental agencies. They do this to increase the number of infections - users are much more likely to open files when the sender is familiar to them. DanaBot is essentially a banking trojan. Its main purpose is to gather login details and passwords from bank account websites. DanaBot hijacks browsers and modifies bank websites so that all entered logins/passwords are saved to a remote server controlled by cyber criminals. In addition, DPD Delivery Email Virus takes a screenshot of the victim's desktop, records a list of existing files and detailed system information. This data is also saved to the remote server. DanaBot's developers aim to generate as much revenue as possible and, thus, it is highly probable that hijacked accounts will be misused through money transfers, online purchases, and so on. The presence of this virus can lead to significant financial loss and serious privacy issues. Therefore, if you have already opened 'DPD Delivery Email Virus' campaign emails, you should immediately delete downloaded files, scan the system with a reputable anti-virus/anti-spyware suite, and eliminate all threats.

Threat Summary:
Name	DPD parcel delivery virus
Threat Type	Trojan, Password stealing virus, Banking malware, Spyware
Symptoms	Trojans are designed to stealthily infiltr